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From event design and transportation logistics to engaging entertainment and customized activities, we specialize in providing a personalized event with incomparable attention to every single detail.  Our team of dedicated professionals are experts on Chicago and have the experience and knowledge to create a memorable guest experience.  Scroll down to learn a little more about the most dynamic DMC team in Chicago or send us a message so we can connect.

NICE TO MEET YOU

Shannon’s work hard, play hard mentality is one that has created an incredible company culture. She enjoys traveling with her 2 sons and husband, Jeremy. When not in the office, you can find her pontooning around their lake house in the summer.​

SHANNON GARDNER, DMCP
President

Shannon Gardner

Jeremy manages the behind-the-scenes operations at CTC. He loves the outdoors and tries to fly fish and hike as much as he can. You can also find him working on his DJ setlists, a hobby he picked up over the past few years.

JEREMY GARDNER, GTP

Vice President, Business Services

Jeremy Gardner

Barb’s authenticity makes her an instant friend.  She oversees the day-to-day operations and strategic direction of CTC. Watch her face light up when you ask for a Chicago restaurant recommendation, or that you love rescue dogs…enter Henry, the most loyal rescue Schnauzer.  She and Henry reside in Andersonville along with her gentle-giant husband, Troy.

BARB CAMPBELL, CSEP, DMCP

Vice President, Event Services

Barb Campbell

Daniel’s positive take on life works in tandem with his leadership role at CTC. He makes sure CTC is heading in the right direction and current on industry trends by using his engagement with international organizations, like SITE Global and ADMEI. He and husband Andy, collectively known as “Dandy”, live close to the city with their energetic Goldendoodle, Piper. 

DANIEL ECKLUND, DMCP
Vice President, Event Services

Daniel Ecklund

Shawn oversees the day-to-day accounting for the team, which has earned him the nickname, Petty Cash. He loves hanging out with his dog, Finn. His favorite spot is down on Lake Lemon chillin’ on some sort of flotation device.

Shawn O'Brian

SHAWN O'BRIAN
Vice President, Business Services

Elizabeth, aka “Duff”, keeps the team’s sales skills in check and on-point. Need an event with creativity AND on budget? She’s got you covered and could also solve the latest missing person case, because, well, she’s basically a detective. When not exceeding her client’s expectations or watching true crime, you can find Duff living life to the fullest with her hubby, Mike and THE cutest kids, Vera and Charlie. 

ELIZABETH DUFFY, DMCP

Director, Event Services

Elizabeth Duffy

HALEY O'ROURKE

Manager. Business Services

Haley is our staffing guru and resident eyes and ears when onsite. She is a natural mentor, taking new recruits under her wing and showing them the ropes of event operations. When not managing staffing for all our programs, she and her husband, Keith, can be found floating on a lake with their twin daughters, Violet and Jojo. 

Haley ORourke

Crystal’s calm, cool, & collected demeanor bodes well for her in our sometimes-stressful event world. She may not be able to walk a tight rope, but this gal can juggle like a pro….events, clients, vendors; whatever it takes. When she’s not watching live bear cams...look it up, it’s a thing…you can find her hanging out with friends and family and the most chill rescue dog in all of Chicago, Amber. 

CRYSTAL MANN
Manager, Event Services

Crystal Mann

Jackie’s operational skillset is a valuable asset to the CTC team. Don’t let her quiet nature fool you. Need to know how many steps it takes to get from baggage carousel 3 in Terminal 5 to the shuttle pick up….she’s your gal. She and the fluffiest shih tzu, Millie, live in the heart of the city and thrive on seeking new adventures, like pocket-pooch site visits. True story. Ask her about it someday.

JACKIE ARENDS
Manager, Event Services

Jackie Arends

Kate brings her natural creativity and catering expertise to the team. She loves seeing events come to fruition and works hard to make each event unique. She and her husband, Nick, recently tied the knot and are loving living as newlyweds. When asked if she enjoyed being on the bride’s side of planning? “That’d be a hard, NO!” 

KATE BRULL
Manager, Event Services

Katie Brull

Emily’s keen attention to detail is like a Shakespearean Sonnet: breathtaking and follows a tight set of rules. It's these rules that she uses to stay one step ahead of her clients and vendors. When not in the office, you can find her reading a book, getting her fitness on at Pure Barre or hanging at home with her fiancé, Jon and their 2 tuxedo babes, Harvey & Duck.

EMILY YAO
Manager, Event Services

Emily Yao Headshot

Miranda is a dynamic event professional who loves relationship-building and problem solving. She thrives in our fast-paced world of events and knows how to form the right team of vendors to create events that wow. When not wowing our clients, you’ll find her and her bf Connor hiking and listening to live music. 

MIRANDA KOEWLER
Coordinator, Event Services

Miranda Koewler

Meet Gianna, an envious combination of beauty, wit, and talent. Her spirited nature should be bottled and sold in an amenity basket. Gianna is always on the hunt for new and unique vendors…but you’d better make sure your website and social media are up to speed…she is very particular about who gets through the gate. When not working with the CTC team, you can find her at some of the best downtown hot spots with friends and family. 

GIANNA CHIAPPETTA
Coordinator, Event Services

GIANNA CHIAPPETTA
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